1. Website Ownership & Operator

This website (“Website”) is owned by Hasan Kassem and operated by Apprime Studio SARL (“Company”, “we”, “us”, or “our”).

All products, services, and transactions conducted through this Website are managed and fulfilled by Apprime Studio SARL, a company registered in Lebanon.

TERMS OF SERVICE

2. Acceptance of Terms

By accessing or purchasing from this Website, you agree to be bound by these Terms of Service. If you do not agree, you must not use this Website.

You must be at least 18 years old or have legal parental/guardian consent to use this Website.

3. Products & License

We sell digital products including, but not limited to:

Downloadable files
Digital templates
Online content
Software or digital resources

When you purchase a digital product, you are granted a non-exclusive, non-transferable, revocable license to use the product for personal or internal business use only unless otherwise stated.

You may NOT:

Resell, redistribute, or sublicense the product
Share login or download access
Claim the product as your own
Modify and resell as your own product

All intellectual property rights remain with us.

4. Pricing & Payments

All prices are listed in USD.
We reserve the right to change pricing at any time without notice.
Payments are processed securely through third-party payment providers. We do not store full payment details.
You agree to provide accurate billing information.

5. Digital Delivery

Upon successful payment, digital products will be delivered via:

Download link
Email delivery
Account access

It is your responsibility to provide a valid email address and ensure your device can access the files.

We are not responsible for:

Incorrect email addresses
Download issues caused by your device
Loss of files after download

6. Disclaimer

All products are provided “as is” without warranties of any kind.
We do not guarantee:

Specific results from using our digital products
Business or financial outcomes
Compatibility with all software or devices unless specified
Use of our products is at your own risk.

7. Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for:

Indirect or consequential damages
Loss of profits or revenue
Data loss
Business interruption
Our total liability shall not exceed the amount paid for the product purchased.

8. Termination

We reserve the right to suspend or terminate access to our Website or products if you violate these Terms.

REFUND POLICY

9. Digital Product Refund Policy

Due to the nature of digital products, all sales are final and non-refundable once the product has been delivered or accessed.

By purchasing our digital products, you acknowledge and agree that:

You waive your right to cancellation once the download or access is provided.
Refunds will not be issued for change of mind.

Exceptions

Refunds may be granted only if:

You were charged multiple times due to a technical error
The file is completely defective and cannot be accessed, and we are unable to fix the issue Any refund requests must be submitted within 14 days of purchase to: hello[at]hasankassem.com

PRIVACY POLICY

10. Information We Collect

We may collect:

Name
Email address
Billing address
IP address
Payment details (processed securely via third parties)
Usage data (via cookies and analytics tools)

11. How We Use Your Information

We use your data to:

Process orders
Deliver digital products
Provide customer support
Improve our Website
Send transactional emails
Send marketing emails (only with consent)

12. Data Sharing

We may share your information with:

Payment processors
Hosting providers
Email marketing services
Analytics providers

We do not sell your personal data.

13. Data Retention

We retain personal data only as long as necessary to:

Fulfill legal obligations
Resolve disputes
Enforce agreements

14. Cookies

We use cookies to:

Enable Website functionality
Improve performance
Analyze traffic
Process cart functionality (WooCommerce)

You may disable cookies via your browser settings.

15. Data Security

We implement appropriate technical and organizational measures to protect your data. However, no method of transmission over the Internet is 100% secure.

16. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for their privacy practices or content.

17. Changes to This Policy

We may update these Terms at any time. Changes will be posted on this page with a revised “Last Updated” date.

Continued use of the Website constitutes acceptance of changes.

18. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of Lebanon.
Any disputes shall be subject to the exclusive jurisdiction of the courts of that jurisdiction.